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What's New
Extra Virgin Olive Oils
Infused Olive Oils
Bread Dipping Oils
& Gourmet Sauces
Grapeseed Oils
Truffle Olive Oils
Classic & Flavored Balsamic Vinegars
Flavor Infused Vinegars
Vinaigrettes &
Salad Dressings
Gourmet & Specialty Sauces & Syrups
Tapenades
Pestos
Sea Salts, Seasonings & Peppers
Chutney, Conserves, Confits & Mustards
Chocolate & Dessert Sauces
Baking
Mixes, Rice, Pantry Dry Goods
Mediterranean Imports
The Seasonal Gourmet
Ceramic Oil Bottles & Bread Dipping Sets
Gourmet Gifts & Accessories
Picnic & Beverage Sets
Cookbooks
Monthly Specials
The Posh Gourmet 16330 Spruce St.
Fountain Valley, California 92708
714-839-7642 9:00 am - 7:00 pm
Pacific Time
If you have any questions, contact
Customer Care.
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Contact Information
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If you have questions about an existing order, placing a
new order, or just general product information, you can e-mail
Customer Care 24 hours
a day! We'll respond within one business day or call us at:
714
839 7642
during our normal business hours. Our Customer Care Representatives will
be happy to answer any questions you may have.
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Customer Care Business Hours (Pacific Time): Monday
through Friday 9:00am – 7:00pm
Email Assistance for products,
orders, shipping, and general inquiries:
Customer Service:
Customer Care
Orders:
To place an order by phone, Please Call: 714
839-7642 Monday through Friday 9:00am – 7:00pm Pacific Time
Shipping Methods:
-
Our standard shipping
method is Standard Ground to US Zip Codes within the Continental US and
requires a street address for delivery.
-
Most orders ship via
DHL. However, we reserve the right to use a substitute carrier, at
no additional charge to you, as we find appropriate.
-
Shipments to US Zip
Codes outside the Continental US or to PO Boxes will be shipped via USPS
Priority Mail and will incur additional charges. See the
shipping table below for prices.
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We also offer Priority Shipping for those
times when time is of the essence. Please select Priority as your
shipping method.
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For orders to foreign
addresses, simply place your order online. Prior to shipping your
order, we will contact you via email with your shipping options and the
prices for each. Once we have your your approval, we will ship
your order. If you do not wish to pay the additional
shipping charges, please request that we cancel your order. .
Shipping Charges:
-
Shipping charges are
based on the table below and are added to your order during Checkout.
***For orders over $200, if additional shipping charges apply, we will
contact you prior to processing your order.
*Orders shipping
Standard Ground generally arrive within 3 - 7 business day from the day
your package leaves our warehouse. Packages are delivered Mon -
Fri.
**Orders shipping via
USPS Priority Mail generally arrive within 2 - 3 business days from the
day they leave our warehouse. Packages are delivered Mon - Sat.
Extra Heavy packages sent via USPS Priority Mail may assessed
additional shipping charges.
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Shipping Charges |
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For Orders Totaling: |
Shipping Charges Are: |
|
|
Ground |
Priority |
|
Up to |
-- $25.00 |
$7.95 |
$12.95 |
|
$25.01 |
-- $50.00 |
$9.95 |
$18.95 |
|
$50.01 |
-- $75.00 |
$12.95 |
$26.95 |
|
$75.01 |
-- $100.00 |
$15.95 |
$31.95 |
|
$100.01 |
-- $125.00 |
$17.95 |
$36.95 |
|
$125.01 |
-- $150.00 |
$20.45 |
$39.95 |
|
$150.01 |
-- $175.00 |
$23.45 |
$49.95 |
|
$175.01 |
-- $200.00 |
$25.95 |
$59.95 |
|
$200.01 |
-- $225.00 |
***$31.95 |
*** |
|
$225.01 |
-- $250.00
|
***$36.95 |
*** |
|
$250.01
|
-- and up |
*** |
*** |
Delivery:
- Most in-stock items ship within 1 - 2
business days - with 90% of all in stock orders shipping the next
business day following the day you placed your order.
*Orders shipping Standard Ground generally arrive within 3 - 7 business
day from the day your package leaves our warehouse.
Packages are delivered Mon - Fri.
- **Orders shipping via USPS Priority Mail
generally arrive within 2 - 3 business days
from the day your package leaves our warehouse. Packages
are delivered Mon - Sat.
- Although most orders are shipped
complete, in the event that an item is on backorder, we will Email you
with the estimated ship date.
Return
Policy:
- If your shipment arrives damaged, please
contact us immediately. We will send you a replacement as soon as
possible. Please retain ALL packing materials as they may be required by
shipper in order to process a damaged goods claim.
- We are sorry, but we are unable to
accept returns on Food Items or on Special Orders. For all other
returns, simply call for a return authorization and return the item
within 10 days of receipt for a prompt and friendly refund or exchange
of the purchase price of the item, not including shipping.
- Returns are subject to a 15% restocking
fee. If you should need to return or exchange any item(s):
- Please return the Packing
Slip/Invoice you received with your order along with the items being
sent back.
- Item(s) being returned must be in
manufacturer’s original carton, if applicable, and in resellable
condition.
- Used items will NOT be accepted for
return.
- When shipping merchandise back, please
wrap the item(s) in a sturdy box and secure with strong tape. For your
protection, insure the package for its value.
Our return address is:
The Posh
Gourmet 16330 Spruce Street Fountain Valley, CA 92708
Return package(s) prepaid (sorry, we cannot accept CODs). We
strongly recommend shipping your return through United Parcel Service (UPS)
or DHL. |